For Returns and Exchanges, please refer to our "Returns Policy" page.
Terms and Conditions Acceptance
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. We may at any time revise these terms and conditions without notice. It is up to you to ensure you regularly review and reprint them for your records as necessary.
Your personal shopping account
Please ensure that any information you give us is complete and correct, and update us as soon as possible if any of them change, or if you wish to be removed from our database.
When using this web site, you are responsible for ensuring that all account details and passwords are kept confidential, and you accept responsibility for all activity occurring within your account. If you believe that any of this information has been made known to someone else, or is being misused, please contact us immediately.
We reserve the right to edit or remove content, refuse access to this web site or cancel an order at our discretion. If we cancel an order, we will notify you immediately and you will not incur any costs.An order placed by any customer is deemed to be upon terms and conditions herein contained.
Pricing and availability.
The total price of your goods will be stipulated at the time you place your order. All prices are in Australian Dollars. We have the right to make alterations to the prices in the following circumstances:- On extremely rare occasions, the cost of the product may have increased but not updated on the web site, taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch if this is the case to ensure you still wish to purchase, but at the revised cost. - We reserve the right to refuse or cancel an order for goods if it has been listed at the incorrect price due to a typographical error, or the price from our suppliers, or tax was incorrect when our price was published. If you have already been charged we will immediately refund you the total amount you have paid (including any delivery charges).All products and services offered for sale on this web site are subject to availability and may be withdrawn at any time. Pictures used are for illustration only and although we endeavor to be as accurate as possible, may differ slightly from the actual product supplied. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered. If payment has already been taken, you will be refunded for the cost (and any postage charges if applicable) immediately.
We endeavour to hold stocks of all our active products, but if we are out of stock of your chosen item we will inform you of an estimated delivery date (subject to availability).
We cannot be held responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Gift Certificates
Purchased Gift Certificates are valid for a period of 12 months from date of purchase. Please insure you use your certificate within 12months of purchase.
Links
We are not responsible for the content or reliability of linked web sites. Listings should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all the time, and we have no control over their availability.
Copyright
All material, text and images contained in this web site are the property of Caribu. Any use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Caribu. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Caribu & Caribu Horse Wear - used in the site are trademarks or registered trademarks of Caribu Pty Ltd.
Warranty Disclaimer
All products on this site are sold subject only to applicable statutory warranties as to merchantable quality and fitness for the purpose for which they are supplied, but to the extent that any such warranties may be expressly or impliedly excluded, they are hereby so excluded in respect of which Caribu does not otherwise warrant or represent that the product is of particular quality or fit for a particular purpose.
Participation Disclaimer
By using this web site you acknowledge that all care is taken by Caribu to provide a user friendly interactive web based buying experience, but that use of the web site is entirely at your own risk. Caribu accepts no responsibility for loss, disruption or damage to your data or your computer system which may occur during or because of use of this web site.
Limitation of Liability
It is the buyers responsibility to insure purchased products are fit for the intended use. Caribu Horse Wear accepts no liability for loss, damage, injury or death or consequential loss to any person or animal resulting from the use or misuse, incorrect fitting or failure of any of our products. The Buyer hereby indemnity's and agrees to keep fully and effectually indemnified Caribu Horse Wear, its officers, directors, employees, agents, licensees and suppliers from and against all losses expenses damages and costs including legal fees on an indemnity basis resulting from any product purchased from Caribu Horse Wear. It is agreed that in consideration for the supply of the product to the Buyer, Caribu Horse Wear liability for any claim, by or on behalf of the Buyer, their Executors, Administrators and Assigns whether in contract, tort (including negligence) or otherwise for any loss or damage, including consequential loss arising out of or in connection with, or resulting from the manufacture, sale, delivery, resale, replacement or use of the product is hereby excluded to the fullest extent permissible by law whether such loss is caused by or contributed to by negligence or wilful act of Caribu Horse Wear
In no event shall Caribu Horse Wear be liable for any loss of profits, or special or consequential damages suffered by the Buyer, including interest charges.
Caribu Horse Wear values your privacy.
Any and all the information collected on this site will be kept strictly confidential and will never be sold, reused, rented, disclosed, or loaned to any other party! We only gather the minimal amount of information to provide you with a secure shopping experience. This information is used exclusively for ordering and for communication between Caribu Horse Wear and you – our valued customers. We regard email communications as confidential and private, and subject to this policy.
How much information do we need?
We only require a minimal amount of personal information to process your order securely : -
- First and Last Name;
- Shipping Address
- Contact Phone Number;
- Email Address
How Secure?
We use the latest available technology and sound commercial practices to prevent unauthorised access to your information.
Caribu Horse Wear uses powerful 128bit encryption technology and Secure Socket Layers (SSL) which is the safest way of ordering on the Internet. This encryption is used by all major online traders world wide. Credit card purchase happens in real time directly via our payment gateway to the National Australia Bank and are processed in real time – it couldn't be any safer! Please do not e-mail your card details to us, we cannot be held responsible for security if you supply your details in this way. If payment is to be made by cheque, your goods will not be dispatched until your cheque has cleared which takes approximately 5 working days.
We do not see, handle or store your credit card details in any form or manner.
On December 21, 2001, the Federal Governments National Privacy Principles came into effect to prevent individuals personal information being misused by organisations. The legislation covers the collection of information from consumers and we are fully compliant with this legislation. If you would like more information about this legislation go to www.privacy.gov.au If you have any questions, please feel free to call or email us






